Monthly Archives: August 2009

Snow Leopard: That Doesn’t Sound Like Apple

Had a very strange experience in the Apple Store in Reston, VA where I learned three very disturbing things. Snow Leopard purchasers beware. Hardware purchases, stop in your tracks. Continue reading

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Printing in Parallels

Using Parallels virtualization, I got this pretty scary error message: pstopdffilter/pstocupsraster failed with err number -31000. I’m almost ashamed to tell you what the solution is to get past it. Continue reading

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Mahalo Cove: Impressive Customer Service

Mahalo Cove’s manager impressed me with an exceptional customer service move. Continue reading

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Telemarketing + Mute = Revenge

Apparently I managed to cause some problems for a telemarketer by pressing MUTE at the right time. Continue reading

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Safari Problems Downloading .DMG Files

A number of users are reporting that Safari 4 is no longer downloading .dmg files. Here’s how I fixed the problem when it started happening to me. Continue reading

Posted in Apple, Browser, Hack, How To, Operating Systems, OS X, Software | Tagged , , , , | 5 Comments