Parallels and Ubuntu 10.10 boot issue

Ubuntu’s graphical environment stopped working under Parallels after an upgrade. Turns out the Parallels Tools was incompatible with the newer release. Here’s how I fixed it.

I recently ran into a problem upgrading to Ubuntu 10.10 in Parallels. The graphical interface (runlevel 5) wasn’t coming up after the reboot, instead I was getting the command line version (runlevel 3).

When I booted Ubuntu, I got a message stating that /media/psf could not be mounted.

Here’s how I solved it.
This tip gave me insight that the problem was an old Parallels Tool that was incompatible with the newer Ubuntu.

Ubuntu gave a preference for skipping the mount (S) or booting manually (M) to fix it. I booted manually, went to the /etc/init.d directory, and moved the prltoolsd to another directory to get it out of the way, and then rebooted.

# mv /etc/init.d/prltoolsd ~myaccount
# reboot

Parallels then let me boot in safe graphical mode. On the desktop was a virtual Parallels Tools volume, already mounted.

I opened up the terminal to a bash prompt, changed to the directory with the Parallels install script, and ran it with the remove option, then rebooted again:

$ cd ‘/media/Parallels Tools’
$ sudo ./install -r
$ sudo reboot

GNU Grub came up and I booted back to the generic kernel. Things were back to normal.

WIth the latest version of Parallels installed, and the old Parallels Tools uninstalled, I was able to open a Terminal, sudo to root, and install the new version of Parallel’s tool. Apparently the incompatibility has been resolved.

Apple’s Discussion Boards

An amusement – notice how many of the Apple discussion threads report “2 Helpful, 1 Solved” and not only is the issue unsolved, but often there aren’t even three messages in the thread. Something’s broken, and apparently Apple doesn’t care.

I find it annoying that many of the the Apple Discussion Boards that I browse show “2 Helpful, 1 Solved” as the status to the message threads.

And it’s not that just it has this status wrong, but that often there aren’t even three messages total in the topic.
Apple Discussion Boards: Helpful 2, Solved 1

I’ve reported this problem to Apple in the past, but it’s been ignored for years.